Proinsight has been a leading research and mystery shopping provider since 2009.

We can tell you what is happening on your front line so you can act on it and improve your business fast. We measure service encounters as set against both your brand values and your systems and deliver the results straight to your mobile using our bespoke reporting platform.

A commercial focus proven to increase profit

An independent and objective view with real time feedback

Benchmarking against your competitors

A combination of the fastest report delivery in the market place and the highest quality shoppers means you can be sure of the integrity of the data that you base your business improvement decisions on.