Portfolio Director

Dublin Ireland / Dublin
Job Description

Company Description

We pledge "to prove IT can make a real difference to our customer's businesses".e work hard to ensure we understand what our customers need from their technology solutions and then we deliver.r>
We are an award-winning company who provide world class customer service; we think big and we hire great people.onfidential are more than just another IT services company - we are leaders in implementing and supporting Confidential, Confidential and AWS technologies.r>
Invest in us and we-ll invest in you; if you are driven, committed and up for a challenge, we want to meet you.p>

The Portfolio Director role has overall responsibility for Public Sector customer engagements for one or more customers either resource augmentation engagements or project delivery responsibility and will direct the team involved in these engagements, to deliver the required outcome, and in so doing, deliver the required Projects operation gross profit GP target.p>

The Portfolio Director will support the delivery team while generally delegating the responsibility for project delivery timeline, scope, budget, customer expectations to a Project/Programme Manager.hey will retain the accountability for quality outcomes.p>

The Portfolio Director requires a close working relationship with Commercial Customer Success, Sales, Workforce Management Talent Acquisition, Talent Development, Human Resources, Finance and Delivery teams.he successful candidate will have strong organisational skills, is comfortable working with numbers and forecasting, and enjoys building relationships within and outside of their team.p>

The Portfolio Director is responsible for keeping the strategic triangle in balance achievement of agreed GP targets.p>In addition, the role is responsible for the attainment and retention of customer satisfaction during the project engagement where this is an initial/only Confidential engagement.he Portfolio Director is also charged with the commercial responsibility of creating new opportunities within his/her customer set.his will entail the selling/creation of opportunities to keep Confidential engaged with the customer ideally in a more strategic value add role.inally, they are responsible for ensuring a smooth, seamless transition into Support or Managed Services/SRG as applicable once the project is complete.r>The Portfolio Director will escalate issues or seek the involvement of appropriate Confidential stakeholders when required.he Portfolio Director will be expected to exercise sound judgement when the Commercial team need to be involved in a commercial opportunity, when an issue needs to be escalated to the Head or Confidential director level and when SRG or SDMs need to be involved consulted/mobilised.r>This role carries with it the implicit obligation to promote and deliver on both the Consulting and Confidential corporate agenda.s a key part of the management team, the Portfolio Director will champion the Core Values and will support operations

reporting, controls, forecasting inputs and overall governance.r>The Portfolio Director is required to work closely with the Commercial team.hey should actively drive demand across their customer base to develop new and existing opportunities.hey should also support efforts to challenge for new opportunities.his include bid work, proposition development, creating reusable collateral and participating in Sales meetings with customers/prospective customers
Resource planning and management including roll-on and roll-off of resources, raising RFRs, and ESRs as appropriate.r>Staff Engagement and management General communication to teams to update and enforce company themes, meeting and supporting team members as required
General administration for staff where there-s line-management responsibility e. Quarterly Reviews and various approvals
The role include an element of charged activity where the experience and expertise aligned with customer knowledge make them a suitable trusted advisor.r>The Portfolio Director is a key member of the Management team, collectively leading on growth, customer satisfaction and staff engagement in Ireland.r>

Responsible for

On time, on budget GP project deliverables for -owned- customer projects although this responsibility is devolved to the Project/Programme Manager at individual project level
Delivery of GP targets
Active participation in customer project bids and sales activities to drive and secure consulting demand and the creation of further opportunities, within nominated customer engagements
Recruitment/appointment of consultants in cooperation with TechX
Attainment and retention of customer satisfaction for engagements, where a given project is the first/only Confidential engagement.here this is not the case the Portfolio Director will be expected to be a strong contributor to and influencer of customer satisfaction
Drive and Promote Value Add initiatives on customer engagements
Overall strong Project Management capabilities - significant Project Management experience as well as some experience at a Delivery /Programme Manger level.r>Strong working knowledge of, and experience of standard PM work practices
Key participant in leading and delivering time-pressure bids
High commercial awareness and ability to manage, report and analyse GP, EBITDA, margin for your teams.r>Proven ability to attain and retain customers with high satisfaction levels
Strong stakeholder management and communication skills
Ability to recruit and retain a strong team of consultants
Strong interest in developing PM Capability solutions and methodologies
Additional Information

Before you apply, here are some of our benefits.e offer profit share, pension, private healthcare cover, flexible working policy and more.e offer incentives for accreditations and educational assistance for courses relevant to your role./p>

We offer employee recognition in the form of Excellence Awards and V1Ps which is awarded by your peers.ngagement is incredibly important with local engagement teams driving our engagement events!

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